Shipping policy
Shipping Policy for Soldi Soldi
At Soldi Soldi, we are committed to providing reliable and efficient shipping service for our customers and wholesale partners. As a wholesale-focused pet apparel supplier, we understand that timely fulfillment is important for retailers, distributors, online sellers, and pet businesses.
This Shipping Policy explains how orders are processed, shipped, and delivered through our website:
solarzdtx.com
For any shipping-related questions, please contact us at:
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
During this time, our team prepares your order, checks product availability, verifies order details, and arranges shipment. Processing time may vary slightly during high-volume periods, holidays, promotional events, or for larger wholesale orders.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Estimated Delivery Time
Estimated delivery generally takes 6–12 business days after shipment.
Delivery time may vary depending on the destination, shipping carrier, order volume, customs processing, weather conditions, or other factors beyond our control.
Please note that estimated delivery times are provided as a general reference and may not be guaranteed in all situations.
Free Shipping
Soldi Soldi offers free shipping on all products listed on our website.
There is no additional shipping fee charged at checkout for standard orders. All prices displayed on our website are listed in USD.
Wholesale and Bulk Orders
As a wholesale-focused pet clothing supplier, we welcome orders from retailers, distributors, pet boutiques, online stores, and other pet-related businesses.
For wholesale or bulk orders, processing time may vary depending on:
- Order quantity
- Product availability
- Packaging requirements
- Seasonal demand
- Inventory preparation
If your order requires additional preparation time, we may contact you by email with an update.
For wholesale support or bulk order questions, please contact:
Tracking Information
Once your order has been shipped, a tracking number will be sent to the email address provided at checkout.
You may use this tracking number to monitor the delivery status of your package.
Please allow some time for tracking information to update after shipment. In some cases, tracking details may not appear immediately after the shipping confirmation email is sent.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Please carefully check your:
- Full name
- Shipping address
- City
- State or region
- Postal code
- Email address
- Phone number
Soldi Soldi is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping information after placing an order, please contact us as soon as possible at:
We will do our best to assist before the order is shipped.
Delivery Delays
While we work hard to ship orders on time, delivery delays may occasionally occur due to factors outside our control.
Possible causes of delay may include:
- Carrier delays
- Customs processing
- Weather conditions
- High shipping volume
- Incorrect shipping details
- Public holidays
- Unexpected logistics disruptions
If your package is delayed, we recommend checking the tracking information first. If you need further assistance, please contact our customer support team.
Lost or Missing Packages
If your tracking information shows that your order was delivered but you have not received it, please first check with nearby household members, neighbors, front desk staff, building management, or your local delivery carrier.
If the package still cannot be located, please contact us at:
We will review the situation and assist you based on the available tracking and delivery information.
Order Changes and Cancellations
If you need to change or cancel your order, please contact us as soon as possible after placing the order.
Once an order has been processed or shipped, we may not be able to make changes or cancel the shipment.
For assistance, please email:
Contact Us
If you have any questions about shipping, tracking, delivery status, wholesale orders, or order support, please contact us at:
Soldi Soldi
Wholesale Pet Clothing, Dog Apparel & Cat Fashion
solarzdtx.com